A 5-star hotel on Manuel A. Roxas Highway in Clark Freeport Zone. It is inside the Hann Casino Resort complex and connects directly to the casino and its building. The same complex also has the Clark Marriott Hotel and the Withers Hotel. It is a Swissôtel-brand hotel of the Accor Group, a 22-story building with 372 rooms and suites. According to a 2026 blog post, it opened in March 2022 as the first Swissôtel in the Philippines.
Many reviews say the rooms and bathrooms are spacious and well kept. Several reviews also mention floor-to-ceiling windows, marble bathrooms, and capsule coffee machines. The spacious rooms have two sinks and a bathtub, and the family suites have bunk beds for kids. There are 8 room types, from Premium rooms to suites. One review says a guest who booked a Grand Suite was told that the Executive Lounge is only available to suites with "Executive" in the name, so if you need the lounge, check the conditions before booking.
The most frequently mentioned facility is the infinity pool on the 5th floor. Many reviews praise the open view and the lighting in the evening. Several family reviews say there is a separate toddler pool that the kids especially loved. One review says the adult pool gets deeper toward the inside, about 1.6–1.8 m at the deep end, so take care with young children. The pool is for hotel guests only, and the entrance counter reportedly checks your room number before handing out towels. The fitness center and spa are on the same floor.
On the 1st floor is The Atrium, a lobby lounge for tea and cocktails. Breakfast is served at MARKT, a buffet restaurant with a European market concept, and many reviews say the menu is varied and the food is clean and well presented. Many reviews say the staff are friendly, and several say that when they stayed for a birthday or anniversary, they were treated to a room upgrade and a cake.
There are some downsides too. Several reviews say check-in took a long time when the hotel was crowded. One review says a mismatch between the person who made the reservation and the actual guest caused a delay of over 30 minutes, and another says a companion was refused pool access because they were not registered. It is best to register all guests when you arrive. There are also maintenance complaints, such as the shower temperature suddenly changing and mold in the bathroom, as well as opinions that the rules are overly strict. One review says the guest thought breakfast was included but it was not, so double-check your booking conditions.
According to Google Maps, there is parking and an entrance accessible by wheelchair. The Clark Marriott Hotel is about 150 m away, and the Withers Hotel and McDonald's are about 300 m away. 7-Eleven is across the street, about 100 m away, and one review says there is no crosswalk, so they crossed carefully. Reservations and inquiries can be made by phone, website, or Facebook.
Information checked: November 2026 (based on internet reputation cards, Google Maps, Google reviews, Naver blogs, Tistory, Agoda, and Facebook reviews). Room configurations and facility operations may change, so check before your visit.
