It's a Radisson-affiliated chain hotel inside the SM City Clark complex in the Clark Freeport Zone, right behind the shopping mall. It's about 100 m from SMX Convention Center Clark. While the mall is open, you can quickly cross to the mall via the second-floor connecting bridge at SMX. However, after the mall closes, you have to go around to the main entrance, so reviews say it's a bit of a walk. Many reviews say it's convenient because you can take care of meals and shopping right at the mall.
The rooms are compact, about the size of a business hotel, and some reviews say they're disappointing for the price. Still, several reviews say the rooms are kept clean. The smallest room is the Standard, and reviews say the Superior is a little bigger and comes with room slippers added. Several reviews point out that there is no ceiling light and the room relies mainly on auxiliary lamps, so it feels dark at night. Reviews also mention that the bathroom is cramped and the layout of the shower area is inconvenient. One review said the beds in the Twin room were close together. Another review warns to be careful when staying with young children because the beds are rather high. The rooms are said to have two bottles of drinking water, an electric kettle, coffee, and a safe, but no bathrobes.
The outdoor pool isn't big, but there are separate pools for adults and for young children, and many reviews say it wasn't crowded so they could use it at leisure. The breakfast buffet offers fruit, bread, Filipino dishes, and a made-to-order omelet station. Several reviews say the omelets in particular are delicious, and there's also a mention that the place was almost full because of the number of guests. The hotel restaurant is HUES. According to the business's news, in October 2026 this hotel's kitchen team won the professional category at the HARRP cook-off held in Clark.
You enter through a security check at the entrance. One review says a deposit is taken at check-in and returned at check-out, so keep your receipt. Whether breakfast is included varies by rate, so reviews recommend checking when you book. One review also says there are no outlets near the beds, so bring a power strip. Snacks and drinks are sold in the lobby, and a microwave is available. One review says they left their luggage after check-out and looked around the mall, so it's said to be good for short stays centered on shopping or before and after a late-night flight.
According to Google Maps, there is wheelchair-accessible parking and entrance, and it's marked as a good place to go with kids. However, one review says the parking lot is beyond SMX, so they had to walk a bit. TGI Fridays, Watami SM Clark, and Coffee Bean are about 50 m away, 7-Eleven and BDO Bank are about 100 m away, and SM Bowling is about 200 m away. Reservations and inquiries can be made by phone, website, or Facebook.
Information checked: November 2026 (based on internet reputation card, Google Maps, Naver blogs, Facebook reviews, YouTube reviews, and business news). Room configurations, rates, and amenities may change, so please check before visiting.
